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Shipping & Returns

We ship worldwide on all our items.

All items are shipped from the UK. The UK’s postal service is fast, efficient and reliable for international parcels. Shipping takes approximately 5-10 days to the USA/Canada.

The cost of shipping is based on the weight of your total order. You can estimate your shipping cost by adding items to your shopping cart.

For UK shipping addresses:

Delivery for upto 1kg is £3.20 second class, or £3.60 first class. Smaller items, such as jewellery have a delivery charge of £1 for second class, or £1.50 for first class.

Other options and international costs are all provided in the shopping cart's shipping estimator.

We aim to post out all items within 1-3 working days, but sometimes it can take a little longer, especially at busy times of the year.


Returns

We offer a 14 day refund policy on all items that are not customised for you.

If for any reason you are not happy with your purchase please contact us to arrange a return. Items must be returned in an unused, re-sellable condition!

The buyer must pay for the return postage costs, unless otherwise agreed in advance.

Your initial postage cost will only be refunded if your whole order is returned.

Customised items cannot be refunded, these include items created to your specification by special request and items that have been personalised with the addition of initials/names etc... Please contact us if you are not sure whether your item is custom made.